A perception study of a new set of usability heuristics for transactional web sites

Freddy Paz; Freddy A. Paz; Juan Jesús Arenas; Carmen Rosas

doi:10.1007/978-3-319-73888-8_96

A perception study of a new set of usability heuristics for transactional web sites

Freddy Paz, Freddy A. Paz, Juan Jesús Arenas, Carmen Rosas

Math

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

8 Scopus citations

Abstract

The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional heuristics are no longer appropriate. This fact has led the authors to develop a new set of fifteen heuristics that can be used to measure in a more accurate and effective way the usability level of transactional websites. In this study, we present a perception study to demonstrate that our proposal is perceived as easier to use and more useful than the traditional approach. For this purpose, ten undergraduate students who were divided into two teams were requested to perform a heuristic evaluation to an E-Commerce website employing a specific set of usability heuristics. After the activity, the students completed a survey in which three perception variables of the Method Adoption Model were measured. The statistical analysis of the results allows the authors to conclude that the new proposal is better perceived.

Original language	English
Title of host publication	Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018
Subtitle of host publication	Integrating People and Intelligent Systems
Editors	Waldemar Karwowski, Tareq Ahram
Publisher	Springer Verlag
Pages	620-625
Number of pages	6
ISBN (Print)	9783319738871
DOIs	https://doi.org/10.1007/978-3-319-73888-8_96
State	Published - 2018
Event	1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018 - Dubai, United Arab Emirates Duration: 7 Jan 2018 → 9 Jan 2018

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	722
ISSN (Print)	2194-5357

Conference

Conference	1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018
Country/Territory	United Arab Emirates
City	Dubai
Period	7/01/18 → 9/01/18

Bibliographical note

Publisher Copyright:
© Springer International Publishing AG 2018.

Keywords

E-commerce applications
Human-computer interaction
Method adoption model
Perception study
Usability heuristics

Access to Document

10.1007/978-3-319-73888-8_96

Cite this

Paz, F., Paz, F. A., Arenas, J. J., & Rosas, C. (2018). A perception study of a new set of usability heuristics for transactional web sites. In W. Karwowski, & T. Ahram (Eds.), Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018: Integrating People and Intelligent Systems (pp. 620-625). (Advances in Intelligent Systems and Computing; Vol. 722). Springer Verlag. https://doi.org/10.1007/978-3-319-73888-8_96

Paz, Freddy ; Paz, Freddy A. ; Arenas, Juan Jesús et al. / A perception study of a new set of usability heuristics for transactional web sites. Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018: Integrating People and Intelligent Systems. editor / Waldemar Karwowski ; Tareq Ahram. Springer Verlag, 2018. pp. 620-625 (Advances in Intelligent Systems and Computing).

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abstract = "The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional heuristics are no longer appropriate. This fact has led the authors to develop a new set of fifteen heuristics that can be used to measure in a more accurate and effective way the usability level of transactional websites. In this study, we present a perception study to demonstrate that our proposal is perceived as easier to use and more useful than the traditional approach. For this purpose, ten undergraduate students who were divided into two teams were requested to perform a heuristic evaluation to an E-Commerce website employing a specific set of usability heuristics. After the activity, the students completed a survey in which three perception variables of the Method Adoption Model were measured. The statistical analysis of the results allows the authors to conclude that the new proposal is better perceived.",

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Paz, F, Paz, FA, Arenas, JJ & Rosas, C 2018, A perception study of a new set of usability heuristics for transactional web sites. in W Karwowski & T Ahram (eds), Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018: Integrating People and Intelligent Systems. Advances in Intelligent Systems and Computing, vol. 722, Springer Verlag, pp. 620-625, 1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018, Dubai, United Arab Emirates, 7/01/18. https://doi.org/10.1007/978-3-319-73888-8_96

A perception study of a new set of usability heuristics for transactional web sites. / Paz, Freddy; Paz, Freddy A.; Arenas, Juan Jesús et al.
Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018: Integrating People and Intelligent Systems. ed. / Waldemar Karwowski; Tareq Ahram. Springer Verlag, 2018. p. 620-625 (Advances in Intelligent Systems and Computing; Vol. 722).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Paz, Freddy A.

AU - Arenas, Juan Jesús

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N1 - Publisher Copyright: © Springer International Publishing AG 2018.

PY - 2018

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AB - The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional heuristics are no longer appropriate. This fact has led the authors to develop a new set of fifteen heuristics that can be used to measure in a more accurate and effective way the usability level of transactional websites. In this study, we present a perception study to demonstrate that our proposal is perceived as easier to use and more useful than the traditional approach. For this purpose, ten undergraduate students who were divided into two teams were requested to perform a heuristic evaluation to an E-Commerce website employing a specific set of usability heuristics. After the activity, the students completed a survey in which three perception variables of the Method Adoption Model were measured. The statistical analysis of the results allows the authors to conclude that the new proposal is better perceived.

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Paz F, Paz FA, Arenas JJ, Rosas C. A perception study of a new set of usability heuristics for transactional web sites. In Karwowski W, Ahram T, editors, Intelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018: Integrating People and Intelligent Systems. Springer Verlag. 2018. p. 620-625. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-73888-8_96

A perception study of a new set of usability heuristics for transactional web sites

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this