A technology tool for the analysis of the logistical process in small pharmacies

Hilda Angélica Del Carpio Ramos; Dante Alexander Mundaca Martos; Pedro Antonio Del Carpio Ramos; Walter Yoiber Castillo Facundo; Sergio Rafael Bernardo Del Carpio Hernández

doi:10.4018/JITR.2019100103

A technology tool for the analysis of the logistical process in small pharmacies

Hilda Angélica Del Carpio Ramos, Dante Alexander Mundaca Martos, Pedro Antonio Del Carpio Ramos, Walter Yoiber Castillo Facundo, Sergio Rafael Bernardo Del Carpio Hernández

Research output: Contribution to journal › Article › peer-review

Abstract

The logistical process within small pharmacies constitutes a management weakness in the context of high competition. This article is aimed at analyzing the use of a simple, agile and low-cost technology to diagnose the initial situation of this logistical process. It is a qualitative non-interventional study, which dismisses statistical data and relies on the characterization of a unique variable. Five logistical processes and 41 procedures were analyzed in five local pharmacies. The results show that the current logistical process is indeed highly risky competitively. They also show that the use of affordable technology simplifies the analysis of logistical processes in favor of collaboration between small pharmacies and that diagnostic informatics technology is not meeting the needs of small organizations.

Original language	English
Pages (from-to)	50-66
Number of pages	17
Journal	Journal of Information Technology Research
Volume	12
Issue number	4
DOIs	https://doi.org/10.4018/JITR.2019100103
State	Published - 1 Oct 2019

Bibliographical note

Publisher Copyright:
Copyright © 2019, IGI Global.

Keywords

Boticas Las Brisas
Cost-in-use
Del Carpio ERP methodology
Diagnosis
Logistical process
Process analysis
Small pharmacies
Technological tool

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10.4018/JITR.2019100103

Cite this

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abstract = "The logistical process within small pharmacies constitutes a management weakness in the context of high competition. This article is aimed at analyzing the use of a simple, agile and low-cost technology to diagnose the initial situation of this logistical process. It is a qualitative non-interventional study, which dismisses statistical data and relies on the characterization of a unique variable. Five logistical processes and 41 procedures were analyzed in five local pharmacies. The results show that the current logistical process is indeed highly risky competitively. They also show that the use of affordable technology simplifies the analysis of logistical processes in favor of collaboration between small pharmacies and that diagnostic informatics technology is not meeting the needs of small organizations.",

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AU - Del Carpio Ramos, Hilda Angélica

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AU - Del Carpio Ramos, Pedro Antonio

AU - Castillo Facundo, Walter Yoiber

AU - Del Carpio Hernández, Sergio Rafael Bernardo

PY - 2019/10/1

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A technology tool for the analysis of the logistical process in small pharmacies

Abstract

Bibliographical note

Keywords

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