Accessibility Evaluation of E-Government Web Applications: A Systematic Review

Daniela Cisneros; Fernando Huamán Monzón; Freddy Paz

doi:10.1007/978-3-030-78224-5_15

Accessibility Evaluation of E-Government Web Applications: A Systematic Review

Daniela Cisneros, Fernando Huamán Monzón, Freddy Paz

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Scopus citations

Abstract

For this study a systematic literature review was conducted in order to establish how accessibility evaluations of E-Government Web applications are performed. The search was carried out in two of the most relevant databases in the Software Engineering field, obtaining 421 results. Once the previously defined inclusion and exclusion criteria were applied, 36 articles were selected as relevant. Likewise, the Pontifical Catholic University of Peru (PUCP) thesis digital repository was reviewed in order to find evaluations within the Peruvian context. In this way, it was possible to determine that: (1) most of the studies which include an accessibility evaluation are carried out in countries within the Americas region, (2) the most widely used Web accessibility guidelines are the Web 2.0 Content Accessibility Guidelines, (3) the most frequently used evaluation method is automated evaluation, (4) the most used tool is AChecker, and (5) accessibility studies generically address disabilities. Concerning the research found in the PUCP digital thesis repository, even if it did not specifically deal with a government entity, it provided an idea on the execution of Web accessibility evaluations in Peru.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
Editors	Marcelo M. Soares, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	210-223
Number of pages	14
ISBN (Print)	9783030782238
DOIs	https://doi.org/10.1007/978-3-030-78224-5_15
State	Published - 2021
Externally published	Yes
Event	10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online Duration: 24 Jul 2021 → 29 Jul 2021

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	12780 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021
City	Virtual, Online
Period	24/07/21 → 29/07/21

Bibliographical note

Publisher Copyright:
© Springer Nature Switzerland AG 2021.

Keywords

Accessibility
E-government
Human-computer interaction
Systematic review
Web applications

Access to Document

10.1007/978-3-030-78224-5_15

Cite this

Cisneros, D., Monzón, F. H., & Paz, F. (2021). Accessibility Evaluation of E-Government Web Applications: A Systematic Review. In M. M. Soares, M. M. Soares, E. Rosenzweig, & A. Marcus (Eds.), Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings (pp. 210-223). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12780 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-78224-5_15

Cisneros, Daniela ; Monzón, Fernando Huamán ; Paz, Freddy. / Accessibility Evaluation of E-Government Web Applications : A Systematic Review. Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. editor / Marcelo M. Soares ; Marcelo M. Soares ; Elizabeth Rosenzweig ; Aaron Marcus. Springer Science and Business Media Deutschland GmbH, 2021. pp. 210-223 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "For this study a systematic literature review was conducted in order to establish how accessibility evaluations of E-Government Web applications are performed. The search was carried out in two of the most relevant databases in the Software Engineering field, obtaining 421 results. Once the previously defined inclusion and exclusion criteria were applied, 36 articles were selected as relevant. Likewise, the Pontifical Catholic University of Peru (PUCP) thesis digital repository was reviewed in order to find evaluations within the Peruvian context. In this way, it was possible to determine that: (1) most of the studies which include an accessibility evaluation are carried out in countries within the Americas region, (2) the most widely used Web accessibility guidelines are the Web 2.0 Content Accessibility Guidelines, (3) the most frequently used evaluation method is automated evaluation, (4) the most used tool is AChecker, and (5) accessibility studies generically address disabilities. Concerning the research found in the PUCP digital thesis repository, even if it did not specifically deal with a government entity, it provided an idea on the execution of Web accessibility evaluations in Peru.",

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Cisneros, D, Monzón, FH & Paz, F 2021, Accessibility Evaluation of E-Government Web Applications: A Systematic Review. in MM Soares, MM Soares, E Rosenzweig & A Marcus (eds), Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 12780 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 210-223, 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021, Virtual, Online, 24/07/21. https://doi.org/10.1007/978-3-030-78224-5_15

Accessibility Evaluation of E-Government Web Applications: A Systematic Review. / Cisneros, Daniela; Monzón, Fernando Huamán; Paz, Freddy.
Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. ed. / Marcelo M. Soares; Marcelo M. Soares; Elizabeth Rosenzweig; Aaron Marcus. Springer Science and Business Media Deutschland GmbH, 2021. p. 210-223 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12780 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Cisneros D, Monzón FH, Paz F. Accessibility Evaluation of E-Government Web Applications: A Systematic Review. In Soares MM, Soares MM, Rosenzweig E, Marcus A, editors, Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings. Springer Science and Business Media Deutschland GmbH. 2021. p. 210-223. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-78224-5_15

Accessibility Evaluation of E-Government Web Applications: A Systematic Review

Abstract

Publication series

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Bibliographical note

Keywords

Access to Document

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