Application of dashboards and scorecards for learning models it risk management: A user experience

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

The process of education of students and professional training in themes such as IT Risk Management entails use frameworks such as Magerit or Octave. The understanding of these frameworks becomes difficult when learning sessions are short, even if we use specific software, due to the large number of elements to identify, understand, relate and apply. Using dashboards and scorecards prepared in tools like Excel helps enhance this learning. The purpose of this study was to measure the usability and effectiveness in achieving the expected outcomes, evaluating the experience of users through questionnaires type System Usability Usability Scale (SUS); and to examine the needs and expectations of users. The results show that participants learn faster the practical application of the frameworks studied, because the dashboards and scorecards allows them easier to identify its elements and its practical application.

Original languageEnglish
Title of host publicationDesign, User Experience and Usability
Subtitle of host publicationInteractive Experience Design - 4th International Conference, DUXU 2015 Held as Part of HCI International 2015, Proceedings
EditorsAaron Marcus
PublisherSpringer Verlag
Pages153-165
Number of pages13
ISBN (Print)9783319208886
DOIs
StatePublished - 2015
Event4th International Conference on Design, User Experience and Usability, DUXU 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States
Duration: 2 Aug 20157 Aug 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9188
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference4th International Conference on Design, User Experience and Usability, DUXU 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015
Country/TerritoryUnited States
CityLos Angeles
Period2/08/157/08/15

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2015.

Keywords

  • Dashboard
  • Ease of use
  • IT risk management
  • Learning
  • Usability
  • User experience

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