Application of the semiotic inspection method: A case study in web domain

Freddy Paz, Freddy A. Paz, Luis Collantes, Manuel Sánchez, José Antonio Pow-Sang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper presents the results of a case study, in which the Semiotic Inspection Method (SIM) was applied to a transactional Web application of hotel reservations. The purpose of this assessment was to determine the degree in which the designers achieve to communicate the users their design intents through the system interface. This inspection, whose purpose was essentially academic, involved the participation of three students from the undergraduate program in Computer Engineering. The analysis of the different types of signs allowed to conclude that although there are some aspects that need to be improved, the level of communicability of this software is acceptable.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationTheory, Methodology, and Management - 6th International Conference, DUXU 2017 Held as Part of HCI International 2017, Proceedings
EditorsWentao Wang, Aaron Marcus
PublisherSpringer Verlag
Pages463-480
Number of pages18
ISBN (Print)9783319586335
DOIs
StatePublished - 2017
Event6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017 - Vancouver, Canada
Duration: 9 Jul 201714 Jul 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10288 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017
Country/TerritoryCanada
CityVancouver
Period9/07/1714/07/17

Bibliographical note

Publisher Copyright:
© Springer International Publishing AG 2017.

Keywords

  • Communicability evaluation
  • Experimental case study
  • Semiotic inspection method
  • User interface design

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