Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study

Freddy Paz; Ediber Diaz; Freddy A. Paz; Arturo Moquillaza

doi:10.1007/978-3-030-11051-2_54

Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study

Freddy Paz, Ediber Diaz, Freddy A. Paz, Arturo Moquillaza

Math

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the advantages that software metrics provide, there is not enough evidence about their use in the literature. In this paper, we describe the evaluation process and the application of the usability metrics proposed by the ISO 9126 standard to evaluate a specific software product in the E-Commerce domain. The purpose of this study is to establish a guide that can be used by professionals in Software Engineering and related areas, to determine the correct level of usability of a set of graphical user interfaces that are designed as part of the front end of a system. In the same way, we describe the example of an application in which the entire inspection process is followed.

Original language	English
Title of host publication	Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019
Subtitle of host publication	Integrating People and Intelligent Systems, 2019
Editors	Tareq Ahram, Waldemar Karwowski
Publisher	Springer Verlag
Pages	352-356
Number of pages	5
ISBN (Print)	9783030110505
DOIs	https://doi.org/10.1007/978-3-030-11051-2_54
State	Published - 2019
Event	2nd International Conference on Intelligent Human Systems Integration, IHSI 2019 - San Diego, United States Duration: 7 Feb 2019 → 10 Feb 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	903
ISSN (Print)	2194-5357

Conference

Conference	2nd International Conference on Intelligent Human Systems Integration, IHSI 2019
Country/Territory	United States
City	San Diego
Period	7/02/19 → 10/02/19

Bibliographical note

Publisher Copyright:
© 2019, Springer Nature Switzerland AG.

Keywords

Human factors
Human-systems integration
Systems engineering

Access to Document

10.1007/978-3-030-11051-2_54

Cite this

Paz, F., Diaz, E., Paz, F. A., & Moquillaza, A. (2019). Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study. In T. Ahram, & W. Karwowski (Eds.), Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019 (pp. 352-356). (Advances in Intelligent Systems and Computing; Vol. 903). Springer Verlag. https://doi.org/10.1007/978-3-030-11051-2_54

Paz, Freddy ; Diaz, Ediber ; Paz, Freddy A. et al. / Application of the usability metrics of the ISO 9126 standard in the E-commerce domain : A case study. Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. editor / Tareq Ahram ; Waldemar Karwowski. Springer Verlag, 2019. pp. 352-356 (Advances in Intelligent Systems and Computing).

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title = "Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study",

abstract = "Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the advantages that software metrics provide, there is not enough evidence about their use in the literature. In this paper, we describe the evaluation process and the application of the usability metrics proposed by the ISO 9126 standard to evaluate a specific software product in the E-Commerce domain. The purpose of this study is to establish a guide that can be used by professionals in Software Engineering and related areas, to determine the correct level of usability of a set of graphical user interfaces that are designed as part of the front end of a system. In the same way, we describe the example of an application in which the entire inspection process is followed.",

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Paz, F, Diaz, E, Paz, FA & Moquillaza, A 2019, Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study. in T Ahram & W Karwowski (eds), Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. Advances in Intelligent Systems and Computing, vol. 903, Springer Verlag, pp. 352-356, 2nd International Conference on Intelligent Human Systems Integration, IHSI 2019, San Diego, United States, 7/02/19. https://doi.org/10.1007/978-3-030-11051-2_54

Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study. / Paz, Freddy; Diaz, Ediber; Paz, Freddy A. et al.
Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. ed. / Tareq Ahram; Waldemar Karwowski. Springer Verlag, 2019. p. 352-356 (Advances in Intelligent Systems and Computing; Vol. 903).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the advantages that software metrics provide, there is not enough evidence about their use in the literature. In this paper, we describe the evaluation process and the application of the usability metrics proposed by the ISO 9126 standard to evaluate a specific software product in the E-Commerce domain. The purpose of this study is to establish a guide that can be used by professionals in Software Engineering and related areas, to determine the correct level of usability of a set of graphical user interfaces that are designed as part of the front end of a system. In the same way, we describe the example of an application in which the entire inspection process is followed.

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Paz F, Diaz E, Paz FA, Moquillaza A. Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study. In Ahram T, Karwowski W, editors, Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. Springer Verlag. 2019. p. 352-356. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-11051-2_54

Application of the usability metrics of the ISO 9126 standard in the E-commerce domain: A case study

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this