Integration of Technological Tools to Improve Communication and Monitoring in a Higher Educational Institution in e-learning Environments

Carlos Valdivia, Janet Aquino, Jessie Bravo, Roger Alarcón, Oscar Serquén

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The pandemic represented a challenge for higher education institutions, not only for the teaching–learning process but also for academic management and internal and external communication mechanisms. This study analysed the problem of monitoring academic activities and communication in a university environment. The research was quantitative, a questionnaire applied to those responsible for academic management was used. Being the objective, to propose the integration of technological tools to improve communication (both internal and external) and the monitoring of academic activities in a university environment in the e-learning modality. It was possible to develop a computer system that integrated technologies: virtual campus, virtual classrooms, and collaborative and communication tools, which allowed improving the monitoring of academic activities and the evaluation of teaching performance, and through communication, improving the work environment, dissemination of academic/research results and improve the institutional image.

Original languageEnglish
Title of host publicationCommunication and Applied Technologies - Proceedings of ICOMTA 2023
EditorsDaniel Barredo Ibáñez, Laura M. Castro, Araceli Espinosa, Iván Puentes-Rivera, Paulo Carlos López-López
PublisherSpringer Science and Business Media Deutschland GmbH
Pages25-36
Number of pages12
ISBN (Print)9789819977536
DOIs
StatePublished - 2024
EventInternational Conference on Communication and Applied Technologies, ICOMTA 2023 - Puebla, Mexico
Duration: 6 Sep 20238 Sep 2023

Publication series

NameSmart Innovation, Systems and Technologies
Volume375
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Conference

ConferenceInternational Conference on Communication and Applied Technologies, ICOMTA 2023
Country/TerritoryMexico
CityPuebla
Period6/09/238/09/23

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.

Keywords

  • Collaborative tools
  • Communication tools
  • e-learning
  • Monitoring
  • Technology integration

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