Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites

Freddy Paz; Freddy Asrael Paz

doi:10.1007/978-3-030-74009-2_49

Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites

Freddy Paz, Freddy Asrael Paz

Math

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number of websites on the Internet that do not meet minimum considerations about these two quality attributes. A frequent problem is that web sites do not provide mechanisms that allow people with different abilities and capabilities to access them, infringing local laws and the right of all citizens to access a public service. In addition, many web sites provide interfaces that are difficult to understand, unattractive, and with several functionality problems that negatively affect the experience. In this study, the relationship between the level of usability and accessibility of websites is examined. For this purpose, the five most representative Peruvian websites in this domain were selected and measured in a heuristic inspection and accessibility evaluation. Finally, the study presents the correlation analysis between both variables.

Original language	English
Title of host publication	Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies
Subtitle of host publication	Future Applications, IHIET – AI 2021
Editors	Tareq Ahram, Redha Taiar, Fabienne Groff
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	384-390
Number of pages	7
ISBN (Print)	9783030732707
DOIs	https://doi.org/10.1007/978-3-030-74009-2_49
State	Published - 2021
Event	4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021 - Strasbourg, France Duration: 28 Apr 2021 → 30 Apr 2021

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1378 AISC
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021
Country/Territory	France
City	Strasbourg
Period	28/04/21 → 30/04/21

Bibliographical note

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Accessibility assessment
Case study
Correlation analysis
E-Commerce domain
Human-Computer Interaction
Usability evaluation

Access to Document

10.1007/978-3-030-74009-2_49

Cite this

Paz, F., & Paz, F. A. (2021). Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites. In T. Ahram, R. Taiar, & F. Groff (Eds.), Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021 (pp. 384-390). (Advances in Intelligent Systems and Computing; Vol. 1378 AISC). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-74009-2_49

Paz, Freddy ; Paz, Freddy Asrael. / Relation Between Usability and Accessibility : A Case Study in Peruvian E-Commerce Websites. Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021. editor / Tareq Ahram ; Redha Taiar ; Fabienne Groff. Springer Science and Business Media Deutschland GmbH, 2021. pp. 384-390 (Advances in Intelligent Systems and Computing).

@inproceedings{33c86a881c4f4fe29b001279778d2cbb,

title = "Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites",

abstract = "The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number of websites on the Internet that do not meet minimum considerations about these two quality attributes. A frequent problem is that web sites do not provide mechanisms that allow people with different abilities and capabilities to access them, infringing local laws and the right of all citizens to access a public service. In addition, many web sites provide interfaces that are difficult to understand, unattractive, and with several functionality problems that negatively affect the experience. In this study, the relationship between the level of usability and accessibility of websites is examined. For this purpose, the five most representative Peruvian websites in this domain were selected and measured in a heuristic inspection and accessibility evaluation. Finally, the study presents the correlation analysis between both variables.",

keywords = "Accessibility assessment, Case study, Correlation analysis, E-Commerce domain, Human-Computer Interaction, Usability evaluation",

author = "Freddy Paz and Paz, {Freddy Asrael}",

note = "Publisher Copyright: {\textcopyright} 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021 ; Conference date: 28-04-2021 Through 30-04-2021",

year = "2021",

doi = "10.1007/978-3-030-74009-2_49",

language = "English",

isbn = "9783030732707",

series = "Advances in Intelligent Systems and Computing",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "384--390",

editor = "Tareq Ahram and Redha Taiar and Fabienne Groff",

booktitle = "Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies",

}

Paz, F & Paz, FA 2021, Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites. in T Ahram, R Taiar & F Groff (eds), Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021. Advances in Intelligent Systems and Computing, vol. 1378 AISC, Springer Science and Business Media Deutschland GmbH, pp. 384-390, 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021, Strasbourg, France, 28/04/21. https://doi.org/10.1007/978-3-030-74009-2_49

Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites. / Paz, Freddy; Paz, Freddy Asrael.
Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021. ed. / Tareq Ahram; Redha Taiar; Fabienne Groff. Springer Science and Business Media Deutschland GmbH, 2021. p. 384-390 (Advances in Intelligent Systems and Computing; Vol. 1378 AISC).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Relation Between Usability and Accessibility

T2 - 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021

AU - Paz, Freddy

AU - Paz, Freddy Asrael

PY - 2021

Y1 - 2021

N2 - The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number of websites on the Internet that do not meet minimum considerations about these two quality attributes. A frequent problem is that web sites do not provide mechanisms that allow people with different abilities and capabilities to access them, infringing local laws and the right of all citizens to access a public service. In addition, many web sites provide interfaces that are difficult to understand, unattractive, and with several functionality problems that negatively affect the experience. In this study, the relationship between the level of usability and accessibility of websites is examined. For this purpose, the five most representative Peruvian websites in this domain were selected and measured in a heuristic inspection and accessibility evaluation. Finally, the study presents the correlation analysis between both variables.

AB - The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number of websites on the Internet that do not meet minimum considerations about these two quality attributes. A frequent problem is that web sites do not provide mechanisms that allow people with different abilities and capabilities to access them, infringing local laws and the right of all citizens to access a public service. In addition, many web sites provide interfaces that are difficult to understand, unattractive, and with several functionality problems that negatively affect the experience. In this study, the relationship between the level of usability and accessibility of websites is examined. For this purpose, the five most representative Peruvian websites in this domain were selected and measured in a heuristic inspection and accessibility evaluation. Finally, the study presents the correlation analysis between both variables.

KW - Accessibility assessment

KW - Case study

KW - Correlation analysis

KW - E-Commerce domain

KW - Human-Computer Interaction

KW - Usability evaluation

UR - http://www.scopus.com/inward/record.url?scp=85105873896&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-74009-2_49

DO - 10.1007/978-3-030-74009-2_49

M3 - Conference contribution

AN - SCOPUS:85105873896

SN - 9783030732707

T3 - Advances in Intelligent Systems and Computing

SP - 384

EP - 390

BT - Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies

A2 - Ahram, Tareq

A2 - Taiar, Redha

A2 - Groff, Fabienne

PB - Springer Science and Business Media Deutschland GmbH

Y2 - 28 April 2021 through 30 April 2021

ER -

Paz F, Paz FA. Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites. In Ahram T, Taiar R, Groff F, editors, Human Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021. Springer Science and Business Media Deutschland GmbH. 2021. p. 384-390. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-74009-2_49

Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

Other files and links

Fingerprint

Cite this