Abstract
Usability currently plays an essential role in the software development process. Companies are increasingly concerned with offering understandable, attractive, and easy-to-use websites to ensure their success in the market. However, based on usability studies, cultural factors can affect how people interact with the systems. Although multiple investigations have been conducted to determine the best design settings for each cultural context, there is no evidence of research that analyses the perspective of Latin American countries. In this study, we have analyzed the Cultural Models to establish guidelines that can guide the design of web usable user interfaces oriented to Peruvian citizens. Including cultural factors with which Peruvians are familiar could increase satisfaction with the website. The proposed guidelines were established and validated through a systematic methodology that involved several structured and well-defined steps. In this process, and using the proper cultural model, prominent design elements were identified as those that must represent the cultural identity and, therefore, must guide the design process of a Peruvian website. The selection of featured design elements was based on analyzing cultural factors and design elements presented on Peruvian websites and from countries with similar cultural characteristics. This work intends to serve as a reference to increase the quality of the software systems offered to citizens in Latin America.
Original language | English |
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Title of host publication | HCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings |
Editors | Masaaki Kurosu, Sakae Yamamoto, Hirohiko Mori, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus, Pei-Luen Patrick Rau, Don Harris, Wen-Chin Li |
Publisher | Springer Science and Business Media Deutschland GmbH |
Pages | 383-395 |
Number of pages | 13 |
ISBN (Print) | 9783031176142 |
DOIs | |
State | Published - 2022 |
Externally published | Yes |
Event | 24th International Conference on Human-Computer Interaction, HCII 2022 - Virtual, Online Duration: 26 Jun 2022 → 1 Jul 2022 |
Publication series
Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
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Volume | 13516 LNCS |
ISSN (Print) | 0302-9743 |
ISSN (Electronic) | 1611-3349 |
Conference
Conference | 24th International Conference on Human-Computer Interaction, HCII 2022 |
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City | Virtual, Online |
Period | 26/06/22 → 1/07/22 |
Bibliographical note
Publisher Copyright:© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
Keywords
- Case study
- Cultural-oriented heuristics
- Human-computer interaction
- Usability heuristics
- Web interfaces